WhatsApp is integrated into the management software: the entire dealership writes from a single number, messages are sent automatically when events occur, the AI chatbot pre-qualifies customers, and AI analyzes conversations.
Sara Colombo
WhatsApp · integrato nel CRM
Lead prequalificato dal chatbot
A single tool for all the dealership's WhatsApp conversations: from chat management to analyzing how the team handles them.
Centralized chat management
The entire dealership works from a single number and each person only sees the chats they are authorized to access, with full control for administrators.
Automations
Messages are sent when an event occurs: the car a lead is interested in drops in price or is sold, and the customer receives the alert immediately.
AI chatbot
The chatbot pre-qualifies customers by responding immediately about the company, locations, opening hours, cars available in stock, and details on individual vehicles.
Multichannel
Multiple WhatsApp numbers within the same tool, for example one for sales and one for the workshop, with chats organized by channel and the same permissions.
AI analytics
AI measures response times, handling times, and the commercial performance of conversations, for the team or the individual user.
Bulk communications
You create recipient groups to send bulk communications and newsletters directly on WhatsApp, in compliance with customer consent.
Answers to the questions dealers ask us most often about WhatsApp integrated into the management software.
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WhatsApp integration brings conversations into the company's software: a single number for the whole company, chats linked to the customer profile, and history always available, without personal phones and without messages getting lost.
Sales, support, and administration write from the same number and each operator only sees the conversations they are authorized to access. The customer speaks with the company, not the person, and the relationship remains even when the person handling it changes.
Messages are sent automatically when something happens: a quote is ready, an order has shipped, an appointment is approaching, a product is back in stock. Follow-up no longer depends on someone remembering to do it.
The chatbot immediately answers recurring questions — opening hours, locations, availability, order status — and pre-qualifies contacts before handing them over to a person, so the team receives conversations that are already prepared.
AI reads chats and extracts summaries, recurring topics, and signals of interest, which are added to the CRM along with the contact: understanding what customers really ask for becomes analysis, not guesswork.
